Disaster Recovery + Business Continuity | General + Specialist IT services South Africa.
Business Continuity and Disaster Recovery Services General IT and Specialist Disaster Recovery + Business Continuity | General + Specialist IT services South Africa.
BUSINESS CONTINUITY – DISASTER PLANNING – BUSINESS IMPACT ANALYSIS RISK PROFILING – FULL FAILOVER SOLUTION DESIGN - COMPLETE DATA CENTRE/SITE DESIGN OFFICE MOVES - SYSTEMS INTEGRATION –ON-SITE TECHNICAL SUPPORT CONSULTANCY
Fourspiral Technologies • Tel: +27 (0)21 - 4242957 • Fax: +27 (0)21 - 4242956 • E-mail:
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SERVICES OFFERED
Business Continuity and Disaster Recovery Services
  • Risk Profiling/
    Understanding a client’s services & trading risks
    Summary of offering:
    Categorises the risk associated with the loss of key departments, services, business units – maps impact of outage severity against likelihood of occurance. Both historical and current business trends are considered in calculations.
  • Business Impact Analysis (BIA)
    Summary of offering:
    Provides both a quantitative and qualitative analysis as to the loss of nominated services/facilities particular to either key services within a business unit divisions or the enterprise as a whole. Technical & procedural Assertions will be proposed to strengthen identified weaknesses within in the analysis.
  • BCP and DRP development
    Summary of offering:
    Based on definition of outage/failure categories (physical, geographical, localized etc..) different continuity plans and DR procedures are constructed to reach acceptable Recovery Point Objectives set in the BIA phase. These may include – new infrastructure, new procedures staff training ,new SLA’s with vendors etc. Incident Response Procedures also included.
  • Scenario Planning, DR Exercises Design & Implementation
    Summary of offering:
    This process aggressively tests continuity procedures in very real simulations. Simulations are instigated without notice – in a known testing window.
    ‘The proof of the pudding is always in the eating’. Any inconsistencies and weak points in processes are ironed out in the phase.
  • Mapping of business process workflow to IT objects
    Summary of offering:
    Process Analysis is translated graphically to shows in a live sense the way in which business processes and human interaction, within a given service, map to objects in underlying technical layers. These technical layers, for example, facilitate data and information flow within a logical service or business unit.
  • Graphical representation – Process Flow e-Documentation
    Summary of offering:
    Provision of full electronic representation for all of the stipulated process flows & how they relates to underlying technology, administrators, operators and customer agents in both live & DR instances. Installation of this on your intranet web servers.
  • Monitoring of key Objects and processes
    Summary of offering:
    As above in Graphical Representation offering above – but in addition, FS offers the option for the logical processes workflow (and how they relate to are mapped to your organization technical objects) to be overlaid onto your enterprise monitoring software.
    Custom integration with state of the art product suites that provide full device discovery, monitoring & alerting is also possible.
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Motto:
'Plan, Plan, Plan – Train hard, expect the worst and you’ll be surprised at how you grow and what one's team can achieve.’
B. Mc Mahon
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